Thanks to Grande and CenturyLink for a quick response. As of 10 a.m. the Hotline phones are working again. 512-393-5525 for your non-emergency questions about COVID-19. Operators available for English- and Spanish-speaking Hays County residents.
As of 8:30 a.m. March 24, the COVID-19 hotline is not operational due to lines being down. Grande & CenturyLink are working to fix the issue.