Q. Where can I sign up to receive the COVID-19 vaccine?
A. Visit haysinformed.com to sign up for a vaccine appointment. As of Monday, March 29, 2021, all adults are now eligible to receive a COVID-19 vaccine in Texas. (The Pfizer vaccine is authorized for people 16 and older.)
For those without internet access and those who are not technologically savvy, a call-in number is now available Tuesdays, Wednesdays, and Thursdays from 12-4 p.m. Those individuals who need help signing up can call
833-521-2766 and a volunteer will assist them in getting registered. This number can also be used for homebound individuals to help schedule a mobile vaccine appointment.
Q. How do I know if my submission form went through?
A. Once you submit your information, you will receive an email confirmation.
Q. Do you have to be a resident of Hays County to get a vaccine here?
A. No, vaccine doses are for anyone even if they do not reside in our county.
A. The Hays County Local Health Department has primarily received vaccine shipments manufactured by Pfizer. See the fact sheets from the manufacturers by clicking the links below:
Q. How do I know if I qualify for a COVID-19 vaccine?
Q. Can I come to a vaccine clinic without an appointment?
A. Some of our clinics are by appointment only, though we are offering options for no-appointment clinics. Visit our COVID-19 Info Page for updates.
Please note: Live Oak Health Partners Community Clinic (401 Broadway in San Marcos) will offer vaccine clinics on May 3 and 4 that do not require an appointment. Live Oak is a privately managed clinic. The County contracts with this clinic for indigent healthcare.
Q. Can I create appointments for myself and my spouse, parent, and/or child, etc. at the same time?
A. Please note, the appointment system requires unique emails for each person you want to add to the list. Same-day/time appointments for families/friends cannot be guaranteed.
Q. If I need the second dose, can I sign up with Hays County even if I got my first shot elsewhere? Or if I received a different brand of vaccine the first time?
A. Providers (like the County’s health department) should receive second doses for those who received their first dose. If you received your first dose through the HCLHD, you should already have an appointment for your second dose. They are scheduled during your first visit and you should receive a vaccination card.
Q. Where are the vaccine clinics?
A. Locations may change weekly. Visit haysinformed.com to find an appointment at a location, date and time that works best for you.
Q. How long do I have to wait in between my first and second doses?
The information below from DSHS also may be useful:
Moderna and Pfizer COVID-19 vaccines both require two doses. It’s best if you get your second dose from the same brand as your first dose. For example, if you got a Moderna first dose, it’s best to get Moderna for your second dose.
The timing between your first and second dose depends on which vaccine you received:
- Moderna: 4 to 6 weeks after your first dose
- Pfizer: 3 to 6 weeks after your first dose
Q. Will the County set my second appointment when I get my first shot?
A. Yes, you will make an appointment for your second shot during the first appointment. You will receive a reminder email of a date and time for your next vaccine, which will be given at the same location and time that you received the first dose.
Q. What should I bring with me to my vaccine appointments?
A. Please bring a 1) form of identification (may not be necessary at some clinics) and 2) any online forms that you filled out ahead of time. For your second dose, please bring your vaccination card that you received at your first appointment.
Q. How long will it take once I arrive?
A. The estimated time from start to finish is about 30-40 minutes, but it can vary based on many factors and could take much longer. After receiving a dose, you will need to be observed for at least 15 minutes to ensure you don’t have a reaction to the vaccine.
Q. Can I come earlier than my appointment time?
A. Due to social distancing requirements, we encourage you to arrive at your scheduled appointment time. This helps us limit the number of people inside at any given time to only those who need to be there; it also helps keep lines shorter. If you arrive early, you will need to wait in your car until your appointment time.
Q. Who can come with me to my appointment?
A. Unless you require assistance of any kind, we ask that you come to your appointment alone. This will help us keep the number of people in the building to a minimum.
Q. Are children (who are not being vaccinated) allowed into the clinics?
A. Children are not allowed into vaccine clinic sites unless they are 16+ and have an appointment to receive a vaccine dose.
Q. Does the County offer transportation to vaccine clinics?
A. We do not have any transportation options for vaccine clinics. For anyone who is homebound and unable to attend a vaccine clinic in person, please call 833-521-2766 to arrange a mobile vaccine appointment.
Q. Will anyone at the clinic speak Spanish?
A. Yes, there will be Spanish speakers available on site.
Q. What should I wear on the day of my appointment?
A. Short-sleeve shirts are best since the injections will be in your arm; please bring a sweater or jacket as rooms may be cool while you are waiting.
Q. Who is doing the vaccine injections?
A. Vaccines will be administered by either an RN, LVN or higher certified medical provider OR a Paramedic or higher certified First Responder.
Q. Should I continue with the safety protocols after I’m vaccinated?
A. Yes, the Centers for Disease Control recommends wearing masks, washing your hands and staying away from large gatherings even after receiving the vaccine.
Q. Can I volunteer to help the County with vaccine distribution?
A. We always welcome the opportunity for volunteers to join our efforts. Please go to the CERT website and apply to be a volunteer.
Q. Do volunteers get vaccinated?
A. There may be an opportunity to receive the vaccine if supplies are available.