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Hays County Sheriff’s Office Implements Online Reporting System

Hays County residents and visitors can now report certain crimes to the Hays County Sheriff’s Office (HCSO) using an online reporting system. This new service allows the public the opportunity to report several kinds of incidents, including:

  • Property Damage
  • Telephone Harassment
  • Lost Property
  • Theft (less than $2,500)

The online system also allows those who already reported a crime to upload supplemental information on their case.

This system offers citizens additional avenues for reporting crimes and incidents that do not require an immediate response by law enforcement. This system also allows dispatchers to offer the online option to callers, in turn allowing deputies to respond to high-priority calls more efficiently.

It’s important to note that even if citizens call in with a non-violent incident, they still have the option of having a deputy respond to assist.

All cases will be assigned for review to determine if there is additional information needed. If the reported incident does not have enough information to be passed along to investigators, the submission will be rejected and returned to the citizen to add the required information. Once the report is submitted and reviewed, citizens will be contacted by an investigator assigned to the case. This online reporting system gives the public a more direct path to investigators who look at non-violent and non-emergency incidents.

It is important to ensure that the crime committed occurred in the Hays County Sheriff’s Office jurisdiction. The online reporting system provides guidance on the jurisdiction of the crime, so the public will be made aware if they need to report an incident to a different law enforcement agency. If the crime took place, for example, in Buda, San Marcos or Kyle, for example, the individual needs to contact the police in that municipality

Individuals who use the online reporting system can also print a copy of their police report at no charge.

To learn more, including answers to frequently asked questions, please visit:

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Hays County