Medical, Dental and Prescription Drug Plans
United Healthcare Group#: 912772
Sign up at: www.MyUHC.com you can check benefits, view claims, find a doctor, ask questions and more.
Email: Advocate4Me@uhc.com
Get on-the-go access: Download the United Healthcare Health4Me mobile app for free to access your health plan ID card, find nearby care and more.
Contact the Employee Assistance Program (EAP) for confidential support, 24 hours a day, 365 days a year by calling: 1-866-633-2446.
The Quit For Life program provides information regarding tobacco cessation methods and related well-being support. Get help on-line or call: 1-866-784-8454 to reach a coach.
Care24 Services lets you speak directly with an experienced registered nurse or master’s-level counselor any time and is available 24 hours a day, 7 days a week.
Call 1-888-887-4114
Member/Provider Service: 866-633-2446
UHC Pharmacists: 888-290-5416
UHC Pharmacy Claims:
P. O. Box 29044
Hot Springs, AR 71903
UHC Medical Claims:
P. O. Box 30555
Salt Lake City, UT 84130-0555
UHC Claims Appeal Address:
P. O. Box 30432
Salt Lake City, UT 84130-0432
PY 2018 Premium Rate Sheet
UHC Summary of Benefits and Coverages:
- Choice Plus (Plan 1) – Choice Plus 500 Deductible Plan SBC
- Choice (Plan 2) – Choice 1000 Deductible Plan SBC
- Choice Plus HDHP (Plan 3) – Choice Plus HSA HDHP Plan SBC
United Healthcare Options PPO 30 (Dental PPO)
Member Service: 877-816-3596
Dental Provider Service: 800-822-5353
Dental Claims Office:
P. O. Box 30567
Salt Lake City, UT 84130-0567
Dental PPO Summary of Benefits – United Healthcare Dental PPO 30
United Healthcare Dental Health Maintenance Organization (DHMO)
Member Service: 877-816-3596
Complaints:
Grievance and Appeals Department
P. O. Box 14729
Lexington, KY 40512-4729
TX DHMO Fee Schedule – DHMO D094C Fee Schedule
“UnitedHealthcare creates and publishes Transparency in Coverage Machine-Readable Files on behalf of Hay County. To link to the Machine-Readable Files, please click on the URL provided: https://transparency-in-coverage.uhc.com/”
Need More Information?
To view additional plan information, log in to your MyUHC account at www.myuch.com and choose View Coverage Details. You can then choose to see Medical, Dental and/or Pharmacy plan details.
If you don’t already have a MyUHC account the following PDF contains easy step by step instructions on how to register, as well as a list of information you will have access to by registering.
Supplemental Insurance
MetLife – Hays County provides a basic life insurance policy in the amount of $25,000 to all eligible employees. Also available at no cost to the employee, with the Employer paid basic life, are three additional benefits. The 3 flyers below provide additional information on these extras.
- Will Planning
- Funeral Planning
- Grief Counseling
- Certificate of Coverage
- Update or Change Beneficiary
VALIC – 457(b) Deferred Compensation Plan – An opportunity to take advantage of tax-deferred income for your retirement. Contact your VALIC financial advisor Don Franzen at: 512-592-9576 or email Donald.franzen@valic.com
The Yarbrough Agency offers Term Life, Whole Life and Vision insurance. Contact Scott Yarbrough or Debbie Casey at: (512)214-8730
- Dearborn National (Term Life Insurance)
- Texas Life (Portable, Permanent Life Insurance)
- Superior Vision –
Member Service: 800-507-3800
To register for your on-line account go to www.superiorvision.com, once registered you will have access to ID cards and plan information.
AFLAC offers supplemental insurance for individuals and family members. Contact local representative Stephanie Garland at: (512)567-6190 or email at Stephanie_garland@us.aflac.com for questions regarding the following policies:
- Accident
- Cancer
- Short-Term Disability
- Personal Sickness Indemnity
- Critical Illness
AFLAC customer service call: 1-800-992-3522. To file your claim via fax or mail, download the appropriate claim form at: www.aflac.com/business/file-a-claim/default.aspx
AFLAC Critical Illness call: 1-800-433-3036, or download the appropriate claim form at: www.caicworksite.com/customerService/claims.aspx